Privacy Policy – Prime Derm

Committed to Clear Care Standards

Indulge in premium skincare solutions designed for beauty, health, and confidence.

Transparency at Every Step

Prime Derm Skin and Hair Clinic (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our clinic or use our website.

1. Information We Collect

Personal Information: We may collect personal details such as your name, phone number, email address, age, gender, address, and payment information.
Medical Information: We collect health-related data including your medical history, ongoing treatments, skin/hair condition, allergies, and medications for accurate diagnosis and treatment.
Technical Information: When you use our website, we may collect your IP address, browser type, time zone, device information, and usage data through cookies and analytics tools.

2. How We Use Your Information

To provide medical and cosmetic treatments tailored to your needs.
To schedule, manage, and confirm appointments.
To communicate with you about your treatment, clinic updates, promotions, and wellness advice (with your consent).
For internal records, training, audits, and quality control.
To comply with legal obligations and regulatory requirements.

3. Data Protection and Security

We implement strict security measures including encrypted storage, password protection, and role-based access to safeguard your personal and medical data.
Physical records, if any, are stored in locked cabinets and accessible only to authorized personnel.

4. Data Retention

We retain personal and medical records for as long as required by law or as necessary to deliver continued services.
You may request the deletion of your data where applicable under law, subject to any mandatory retention requirements.

5. Sharing of Information

We do not sell, trade, or rent your personal information to third parties.
We may share information with:
– Medical professionals involved in your care.
– IT or marketing service providers under confidentiality agreements.
– Government authorities if legally mandated.

6. Your Rights

You have the right to:
– Access your personal information.
– Request correction of inaccurate or outdated information.
– Withdraw consent or request deletion of your information (subject to legal limitations).
– Opt out of marketing communications at any time.

7. Cookies and Website Analytics

Our website uses cookies to enhance user experience, improve navigation, and analyze traffic.
You can control or disable cookies through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of such websites.

9. Children's Privacy

Our services are not directed to children under 18 without parental or guardian consent.

10. Changes to This Policy

We may update this Privacy Policy from time to Updated policies will be posted on our website with the date of revision.

11. Contact Us

If you have questions or concerns about this Privacy Policy or the handling of your data, please contact:

Prime Derm Skin and Clinic
E-73 Madhura nagar, Ground floor
Phone: 040-45139177, +91 7793 95 85 15
Email: primederm11@gmail.com